Adding users to your Spytec GPS account is an easy way to manage your account by collaborating and sharing information with others in your organization.
What Are You Looking to Accomplish?
- How many users can I have on my account?
- How do I add Users to my account?
- How do I edit an existing user?
- How do I reinstate a deactivated user?
- How can I limit which trackers my users can see?
- How can I limit what data my users can see?
- What's the difference between an Admin & Collaborator?
| 💡 Please note: The option to add or edit users is only accessible through our website: app.spytec.com |
How many users can I have on my account?
| Subscription Plan Type | Number of Users |
| $30.00 month-to-month subscription | Up to 3 users |
| $25.00 monthly subscription with a 12-month commitment | Up to 50 users |
See also: Spytec GPS Plans and Pricing
How do I add Users to my account?
Step 1: Log in to: app.spytec.com.
Step 2: Once logged in, click on the menu icon in the top left corner, and choose "Preferences."
 |
Step 3: Navigate to the Users tab. You'll see your email address listed; to add a user to the account, select 'Invite User.'
 |
Step 4: To send the invite, you'll need to:
a.) Enter the user's email
b.) Select the desired role (Click here to learn more about user roles)
c.) Choose which trackers you'd like the user to have access to. (Click here to learn more about tracker access)
d.) Allow how far back users can view historical tracking data
e.) Allow what boundaries the user is allowed to view
Step 5: Once invited, the user will appear in the "Invitations" section. You can cancel or change the access level by using the appropriate buttons:
 |
Step 6: The new user should click the email invitation and they will be taken to a registration page, unique to them. On the registration page they will input first and last name, phone number, username, and password + confirmation.
| Activation Email | Registration Page |
 |
Step 7: Once the registration is successfully completed, they will be taken to a confirmation page and be given the chance to log in.
How do I edit an existing user?
Step 1: Log in to: app.spytec.com.
Step 2: Once logged in, click on the menu icon in the top left corner, and choose "Preferences."
|
Step 3: Navigate to the Users tab. From the user's tab, locate the list of active users and select "Edit" for the user you wish to change:
 |
Step 4: Use the menu options to make the appropriate edits.
a.) Select the desired role (Click here to learn more about user roles)
b.) Choose which trackers you'd like the user to have access to. (Click here to learn more about managing tracker access)
c.) Allow how far back users can view historical tracking data
d.) Allow what boundaries the user can view
e.) Deactivate the user and remove their access.
How do I reinstate a deactivated user?
Step 1: Log in to: app.spytec.com.
Step 2: Once logged in, click on the menu icon in the top left corner, and choose "Preferences."
|
Step 3: Navigate to the Users tab. From the user's tab, locate the list of deactivated users at the bottom of the page and select "Reinstate" for the user you wish to reinstate:
Step 4: Confirm the decision by selecting the "Yes, reinstate user" button:
 |
How can I limit which trackers my users can see?
Whether you're adding a new user (see step 4) or editing access for an existing user (see step 4), you'll have the ability to limit which trackers other users can see.
Once you've chosen the option to limit access, you'll be able to:
a.) Search from a list of available trackers
b.) Check the boxes next to the devices that user will be able to view
|
|
How can I limit what data my users can see?
Similar to limiting how many trackers a user can see, you can also limit how far back to can view tracking data.
Simply select the option that says 'Don't show any tracker data prior to:' and choose the date that they cannot view past.
|
|
What's the difference between an Admin & Collaborator?
- Admins have the same level of control as the account owner, aside from modifying billing information, adding/reactivating or canceling a subscription, and should only go to very trusted users.
- Collaborators can utilize all of the platform’s capabilities but cannot change settings such as updating the billing information or adding/reactivating a tracker.
| Permissions | Account Owner | Admin | Collaborator |
| Update Billing | ✔︎ | ||
|
Add or Reactivate a Tracker |
✔︎ | ||
|
Cancel a Tracker |
✔︎ | ||
|
Add additional Users |
✔︎ | ✔︎ | |
|
Update Tracker Settings |
✔︎ | ✔︎ | |
|
Change time zone settings |
✔︎ | ✔︎ | ✔︎ |
|
Create Boundaries |
✔︎ | ✔︎ | ✔︎* |
|
Set up Alerts and Notifications |
✔︎ | ✔︎ | ✔︎ |
*Unless restricted by Account Owner / Admin