If you need to return or exchange a product purchased from spytec.com, you can follow the instructions below to initiate the process. If your purchase was through Amazon, Walmart, or eBay, click here for their return instructions.
| 💡 Quick Tip: If you have an active account, please ensure your subscription is canceled after returning your tracker to stop your billing. Click here for steps to cancel your account. |
Complete Your Return in 4 Easy Steps:
1. Complete our RMA (Return Merchandise Authorization) form.
2. We'll email you to confirm that we received your request, and provide an RMA number within 1 business day.
3. We'll email you updates on the status of your return.
4. Your credit card will be credited or your item replaced (whichever applies) within 3-5 business days, once your return is received and approved.
5. By filling out the form below you agree to the return policy herein
Spytec GPS Return & Exchange Policy:
100% Satisfaction Guarantee. If you are not 100% satisfied within 30 days of purchase, we’ll give you a full refund on your order.
An order may be returned within 30 days of receipt, subject to the requirements herein, for full refund of the price of the order placed. Returns or exchanges missing original contents or with damage to the Device or the original box may be refused or may be subject to a restocking fee, at the discretion of Spytec GPS.
No Return/Exchange on the following:
- GPS tracking service plans are nonrefundable. If you need to cancel your subscription plan, please follow these steps: How do I cancel my service plan?
3rd Party Return Process