Why is My App Crashing? – Spytec GPS

If you are experiencing issues with the Spytec GPS mobile app crashing, Please follow the steps below to troubleshoot:

What You'll See

When you open the app, it may close unexpectedly or crash while trying to track your tracker. You may see the following message:

Android	iPhone

Fix 1: Manually close the app and re-open it

From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
Swipe right or left to find the app that you want to close.
Swipe up on the app's preview to close the app. Click here to learn more about how to close an app on IOS.

Fix 2: Delete and Re-Install the mobile app:

Find the Spytec GPS mobile app on the home screen where you see all of your downloaded apps listed.
Touch and hold down on the icon.
The app's settings will pop up. Select 'Remove app' and the app will be deleted. Click here for more information on how to delete an app on IOS.
Re-install the app. Click here to download Spytec GPS on an Apple device.
Open up the app and log in using your Spytec GPS account credentials.
Ensure your location settings are enabled. After logging in, a message will pop up asking to use your location, select 'Allow While Using App'.

Fix 1: Manually close the app and re-open it
- To close the app, swipe up from the bottom of the screen, hold, then let go. Swipe up on the app. Click here to learn more about how to close an app on Android.
Fix 2: Delete and Re-Install the mobile app:
- Open the Google Play Store app
- Tap Menu My apps & games.
- Tap on the Spytec GPS app.
- Tap Uninstall. Click here for more information on how to delete an app on Android.
- Re-Install the app. Click here to download Spytec GPS on an Android device
- Open up the app and log in using your Spytec GPS account credentials.
- Ensure your location settings are enabled. After logging in, a message will pop up asking to use your location, select 'Allow While Using App'.