Chat With Our Team
Submit a request
Spytec GPS
Troubleshooting Your Tracker
Troubleshooting Your Tracker
Tutorials, videos, and tips for staying on track with Spytec GPS.
Device Troubleshooting
Why is the App Tracking My Phone and Not My Tracker?
Why is My Tracker Showing the Wrong Location?
GL300 Reboot Instructions
How do I replace my SIM Card?
How Do I Remove and Re-insert the SIM Card in My Tracker?
Platform Troubleshooting
Why is My App Crashing?
Why does my battery percentage on my GL 300 still show as low even after recharging?
Platform Messages Explained
What does it mean when my device says "Tracker hasn't reported on schedule"?
What does it mean when my device says "Tracker doesn't have any GPS signal"?
What does it mean when my device says "No tracking info available"?
What does it mean when my device says "Tracker has no battery charge"?
