Chat With Our Team
Submit a request
Spytec GPS
Troubleshooting Your Tracker
Troubleshooting Your Tracker
Tutorials, videos, and tips for staying on track with Spytec GPS.
Device Troubleshooting
Why is the App Tracking My Phone and Not My Tracker?
Why is My Tracker Showing the Wrong Location?
GL300 Reboot Instructions
How Do I Remove and Re-insert the SIM Card in My Tracker?
Platform Troubleshooting
Why Is My App Asking Me for a PIN Code?
Resolving the "Error on Client" Message
Why is My App Crashing?
Why Can't I See My Previous Locations?
Platform Messages Explained
What does it mean when my device says "Tracker hasn't reported on schedule"?
What does it mean when my device says "Tracker doesn't have any GPS signal"?
What does it mean when my device says "Tracker has no battery charge"?